Locked out of Pear Assessment? It happens more than you’d think — and it usually happens at the worst time, right before a test or in the middle of a grading session. The good news is that resetting your password is straightforward once you know which route applies to you.
Because here’s the thing: how to reset your Pear Assessment password actually depends on who you are on the platform. Students, teachers, and district admins all have slightly different paths. If you go looking for a generic “forgot password” link and can’t find it, that’s probably why — you might be using SSO (Single Sign-On), which changes the process entirely.
Let’s break it all down.
First: What Login Method Are You Using?
Before doing anything else, figure out how you normally log in. This is the most important step, and most guides skip it.
Pear Assessment (formerly Edulastic, now part of the Pear Deck Learning platform) supports four login methods:
- Email and password — you created an account directly with your email
- Google SSO — you sign in with “Continue with Google”
- Microsoft SSO — you sign in with your school Microsoft account
- Clever — your district manages access through the Clever portal
If you use Google, Microsoft, or Clever to sign in, you don’t actually have a Pear Assessment password to reset. Your login is controlled by that external system. That means resetting your Google or Microsoft account password will fix your access — Pear Assessment itself has nothing to do with it.
Only if you log in with a direct email and password does the Pear Assessment password reset process apply.
How to Reset Your Pear Assessment Password (Email/Password Users)
For Students
Students can’t always reset their own password directly — it depends on how your school has set things up. Here’s what to do:
- Go to assessment.peardeck.com/login
- Look for a “Forgot Password” link below the sign-in fields
- Enter your school email address and hit submit
- Check your inbox for a reset email and follow the link inside
If you don’t see a reset link on the login screen, or if the email doesn’t arrive, that usually means one of two things: your account was created by your school without a personal email attached, or your district uses managed accounts. In that case, you need to ask your teacher to reset it for you. That’s not a bug — it’s how district-managed setups work.
For Teachers
If you created your Pear Assessment account with an email and password, the self-service reset is simple:
- Visit assessment.peardeck.com/login
- Click “Forgot Password”
- Enter your email address
- Open the reset email and follow the instructions
If you’re already logged in and just want to change your password proactively, go to your account settings — click your profile icon in the top-right corner, then navigate to account or profile settings where a password change option should be available.
How Teachers Reset a Student’s Password
This is the most common scenario in K-12 settings. A student forgot their password, can’t receive a reset email (because they don’t have a personal email account), and now they’re sitting in class unable to take a test.
Here’s how a teacher handles it:
- Log in to your Pear Assessment teacher account
- Go to Manage Class or the Classes section in your dashboard
- Find the student whose password needs resetting
- Select that student and look for a Reset Password or Edit option
- Set a new temporary password and share it with the student directly
The student should be prompted to change it on their next login, depending on how your district has configured things. Some districts require IT admin involvement for this — worth checking with your school’s tech coordinator if the option isn’t visible in your dashboard.
How District Admins Reset Passwords for Teachers or Staff
District administrators have the broadest reset capabilities on the platform. If a teacher is locked out and the self-service reset isn’t working, an admin can handle it through the Manage District portal.
The general process:
- Log in to the admin account and go to Manage District
- Navigate to Users and find the relevant teacher or staff member
- Select the user, then choose Reset Password from the task options
- Confirm the reset — the system will send the user an email with instructions to set a new password
This is also the path for bulk resets if, say, a security incident requires multiple accounts to be updated at once.
What If You’re Using Google, Microsoft, or Clever?
This is where a lot of people get confused — and frustrated. They land on the Pear Assessment login page, can’t find a “forgot password” link that works, and assume the platform is broken. It’s usually not.
Google SSO: If you sign in with Google, your password is your Google account password. Reset it through Google’s account recovery page (accounts.google.com). Once that’s sorted, come back to Pear Assessment and click “Continue with Google.”
Microsoft SSO: Same principle. Your school Microsoft credentials control access. Contact your school’s IT department if you’ve forgotten your Microsoft account password, or use Microsoft’s own account recovery process.
Clever: Clever-managed logins are controlled entirely by your district. You won’t log in to Pear Assessment directly at all — you go through your district’s Clever portal and click the Pear Assessment tile. If you can’t get into Clever, contact your school or district IT team.
This is honestly where most of the confusion lies. If you’re going in circles on the Pear Assessment login page, step back and ask: “Wait, what method do I normally use?” That one question saves a lot of frustration.
Still Not Working? Try These Before Contacting Support
A few quick things worth checking before you submit a support ticket:
- Caps Lock. I know, it sounds obvious. Passwords are case-sensitive and Caps Lock being on is responsible for more failed logins than most people admit.
- Browser cache. Clear your browser cache and cookies, then try again. Outdated cached data can cause authentication issues.
- Try a different browser. Chrome usually works best with Pear Assessment, but if you’re on Safari or Firefox and running into issues, switch over.
- Check your spam folder. Password reset emails from Pear Assessment occasionally land there, especially on school-managed email systems.
- Confirm the email you used. If you have multiple email addresses, make sure you’re entering the exact one tied to your Pear Assessment account.
When to Contact Pear Assessment Support Directly
If none of the above works, head to support.peardeck.com. The Pear Assessment help center (managed through GoGuardian) has specific articles for resetting student and user passwords, and you can submit a support request directly from there.
For district-level issues — like SSO configuration problems or bulk account access failures — your district’s instructional technology coordinator is usually the faster route than waiting on a support ticket.
Quick Summary by User Type
| Who You Are | What to Do |
|---|---|
| Student (email/password) | Use “Forgot Password” on login page, or ask your teacher |
| Student (Google/Microsoft/Clever) | Reset via Google, Microsoft, or contact IT |
| Teacher (email/password) | Use “Forgot Password” on login page |
| Teacher (SSO) | Reset through Google or Microsoft; contact IT if needed |
| Admin resetting for others | Use Manage District > Users > Reset Password |
Resetting a Pear Assessment password isn’t complicated — but the path genuinely varies based on your role and how your school has set things up. Once you know which scenario you’re in, the whole thing usually takes under two minutes. The trick is not assuming it works the same way for everyone.
If you’re a teacher and a student is locked out mid-test, the class management reset option is your fastest solution. For everything else, the login page’s “Forgot Password” link is the first stop.